What is your return policy?

Your experience is important to us. If we can make it right, we will. If you are unhappy with a particular item that wasn’t damaged or defective, please notify us via chat or email within 30 days of receiving your order.

Please note that certain merchandise is not eligible for return including:

  1. Perishable items
  2. Personal care items & cosmetics
  3. Giftcards
  4. Final sale items

Please note that consumable products must contain at least 70% of the product when returned to be eligible for a refund. If you have any questions about specific returns, please contact us at help@spensry.com. 

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